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QQ: 2781278762
E-mail: sales@sequoyatec.com
FAQ

Q1. How to get the most suitable machine and best price?

A: Dear, in order to recommend the best suitable machine with the best quality and price for you, please kindly contact me with below questions, our professional services will satisfy you!  

1. what is you product?  

2. what is the material of you product, and the size( length/width/thickness)?  

3. what do you want to do on your product, cutting, drilling, milling, evgraving etc.?  

4.what is the working area do you want?  

5. do you have any other technical requirements? the more the better.  

if you can provide some pictures of your products,that would be great!

Q2: Do you have the manual of machine.

A: Yes,we have  

Q3.If we donot know how to use the machine,can you teach us?

A: Yes,we will ,if you come to China,we will offer you free training until you can use machine freely.And if you are busy ,we will have the special engineer to your country,but you need to bear some fee,like tickets and hotel and meal.    

Q4.How about your after-sales service?

A: we offer you 24 hours service phone,skype,wechat or whatsapp.

Q5.How about your guarantee period?  

A: Two year and during the time,if you have  any questions ,we will solve it for free.

Q6.How to maintenance the CNC Router?

A: 1. First cut the power when maintain the machine. When check work must open the power, need the professional electrician to do this check work.

2. Repair and replacement the parts, please first confirm the specifications of the technical.

3. Regular clean the cooling system.

4. Should always monitor the voltage and electricity grid of the CNC Router.

5. Prevent the dust into the machine.

 

Online service

2781278762 sales@sequoyatec.com